General Questions

What products do you offer?

We provide a wide range of TGA-compliant vaping products, including pod vapes, refillable systems, e-liquid like IGET vapes.

Are your products legal in Australia?

Yes, all our products meet Australian TGA regulations and are approved for pharmacy distribution.

Account & Registration

How do I create an account?

To create an account, click here to fill out the required details, and submit your application. Our team will review your information and approve your account promptly.

What benefits do I get after registering?

Once registered, you gain access to exclusive product details, pricing, resources, and can process the new orders.

Ordering & Payment

How do I place an order?

Log in to your account, browse our product catalog, add items to your cart, and proceed to checkout. Our system makes bulk ordering easy and efficient.

What payment methods do you accept?

We accept major credit cards, bank transfers, and other secure payment methods to ensure smooth transactions.

Shipping & Delivery

How long does delivery take?

We offer express shipping across Australia. Most orders are delivered within 2–5 business days, depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email to monitor its progress. You can track your order on the dashboard or on the Traking Page as well.

Customer Support

What if I have an issue with my order?

If you experience any issues, please contact our support team. We are committed to resolving problems quickly and efficiently.

How can I get product training or marketing materials?

We provide training sessions and marketing resources for our partners. Contact our support team or visit the product catalog section for more details.